Mercury Mattress

Mercury Std 3' (NEW) - The service we received was excellent.

Mercury Std 3' (NEW) - Each time I have corresponded with F&B I have found the service to be excellent, informative and very helpful. Even when I called to discuss the issue we had with the foot-end of the bed, it seemed no trouble to get someone to come out and swap the part, FOC, with complimentary install service. All this is totally appreciated and why I hold the business in high regard.

Mercury Std 3' (NEW) - Terrible customer service - expectations about when our order would arrive were managed very badly. I had to phone 5 or more times to get a delivery date. I was given misleading information and promises to call me back were never kept.

Mercury Std 3' (NEW) - The initial service was very good/helpful, but any follow up service is not good. I received a wrong sized mattress for the trundle and three weeks later I am still waiting!! You seem very happy to take an order/payment, but not to provide good customer care/services.

Mercury Std 3' (NEW) - Good as always

Mercury Std 3' (NEW) - Great customer service and no hassle delivery as planned - which seems to be rare with other companies!

Mercury Std 3' (NEW) - Disappointed that delivery promised for by 2pm did not arrive until after 5pm. I had to rearrange a meeting to accommodate this delay and took a whole day off work as holiday

Mercury Std 3' (NEW) - As far as I know. Only one three year old has slept on it so far!

Mercury Std 3' (NEW) - Order was delivered quicker than expected. Delivery driver friendly and efficient

Mercury Std 3' (NEW) - Excellent customer service and prompt delivery.

Mercury Std 3' (NEW) - A lovely comfy quality mattress. Very pleased with it.

Mercury Std 3' (NEW) - Website easy to use. Product pictures and details easily viewed. Order confirmation was swift and clear. Have used your company for a number of purchases going back to when you were only the Iron Bed Company.

Mercury Std 3' (NEW) - Excellent products - just a shame they took so long to arrive.

Mercury Std 3' (NEW) - Let down by your delivery company

Mercury Std 3' (NEW) - very comfortable. Have ended up sleeping in it myself with 2 year old. we both sleep peacefully

Mercury Std 3' (NEW) - Nice mattress although a bit bouncy/soft.

Mercury Std 3' (NEW) - Quality seems good but mattress is much thicker than expected. Too high for bed. Should have read product description more carefully!

Mercury Std 3' (NEW) - I have already forwarded details of my complaint multiple times and received n response which is typical. Products are good, service is appalling.

Mercury Std 3' (NEW) - prompt,service, good quality, good VFM.