Owen Mattress

Owen Std King - Very pleased with the mattress. However, more care needs to be put into the packaging. The wrapping was absolutely filthy and took my wife three attempts to clean it! You may ask why we didn't dospose of the cover immediately? We had to store for two weeks before we were in a position to use it.

Owen Std King - Good in-store service and good delivery service.

Owen Std Super King - Well, how can I describe the luxuriousness of this bed! We wanted a boutique hotel look and that's exactly what we got. The Manhattan bedstead in natural fabric is chique and sturdy while the Owen mattress is so deep and gives us a grest night's sleep. Everyone comments on how gorgeous the bed looks as the bedroom's centrepiece. You won't find this look and quality in any of the massive bed superstores. You get what you pay for. This is going to last us for many many years to come!

Thank you so much for your lovely feedback. We are delighted to hear how pleased you are with you new bed and mattress. I will be sure to pass on you comments to the team at Milton Keynes.
With best wishes
Sally @ Feather & Black

Owen Std King - Needs a lot of turning initially and very heavy to move

Owen Std King - Brilliant service

Owen Std Super King - Service from your 'online' staff for this product was great. Good rating rather than excellent was due to a prior phone enquiry about the product to our local Tunbridge Wells branch who were very vague and suggested we try Lakeside/Bluewater (can't remember which) rather than trying to help

Owen Std Double - Very comfortable and warm if a little heavy when turning.

Owen Std K:RMA000002513037-REPLACE - Excellent mattress, but we don't think the split tension works very well.

Owen Std Double - Too soft for an "8". Giving back trouble, but getting better as it wears in.

Thank you for leaving feedback about your purchase and I'm pleased that your delivery went well. We try our best to accommodate customer delivery dates as closly as possible and are looking at ways to make future improvements to our delivery booking system.

Regarding the tension of your mattress, we would like to understand this better and if needed we can arrange for a specialist to assess your mattress. We will contact you directly to discuss further.

Best wishes

Laura

Owen Std S:RMA000002513045-REPLACE - Really impressed with the company. 8 weeks after purchase we were not happy with our mattress. Following inspection we were offered a new one and it came last week. It's perfect! thank you