Salisbury Bedside Table

Salisbury Bedside - Delivered fairly quickly. Men who delivered very pleasant but rushing like crazy - tripped up my stairs and nearly damaged a bedside cabinet! More haste less speed. Overall happy though.

Salisbury Bedside - As Above

Salisbury Bedside - As Above

Salisbury Bedside - Very good and efficient service throughout ordering process

Salisbury Bedside - As Above

Salisbury Bedside - Delivery men were very polite and helpful

Salisbury Bedside - Very good service - delivered when they said. Very helpful when we had a problem

Salisbury Bedside - Very happy with the service and flexibility offered by the delivery company.
Customer service in store excellent, good product knowledge and very helpful.

Salisbury Bedside - The delivery service was poor. I was emailed 2 hours before delivery rather than the day before which was an issue as I was working away. I then rescheduled online for the next day but received no further contact as promised on the rescheduling confirmation. As I had taken the day at home I then had to call Feather &Black several times to ascertain when the deliver was due. Eventually I received the delivery past 6pm that day. Not a good experience.

I am sorry to hear that you were let down by the courier service. I can see from the online tracking that an e-mail was sent at 14.55 the day before scheduled delivery. This e-mail was generated automatically as the parcel was scanned on to the vehicle at our warehouse. Occasionally, these e-mails are blocked or can go to junk folders. However, this would seem very odd as you received the second e-mail sent at 9.03 the following morning. On the whole, we do find this courier service tobe very efficient and I'm sorry that on this occasion things didn't run smoothly.
With best wishes
Sally @ Feather & Black

Salisbury Bedside - Good quality item at a great price. Well built and sturdy. Packaging excellent. Very good match for bed.

Salisbury Bedside - As Above

Salisbury Bedside - Appears to be well constructed

Salisbury Bedside - Professional company although the office staff at the company you use to deliver goods were not of the same calibre. Goods were delivered at 6pm i.e the very end of the time slot of 4-6pm and then they had to work until gone 7.30pm to get everything in. They had driven down from Leeds so they were working an extremely long day.

Salisbury Bedside - Good face to face service and advice at store and delivery was exactly as advised. There was an issue of a slight cut in the mattress - pointed out by the delivery people - but this was solved very efficiently.