SalisburyUp to 40% off

Salisbury Bedside - Delivered fairly quickly. Men who delivered very pleasant but rushing like crazy - tripped up my stairs and nearly damaged a bedside cabinet! More haste less speed. Overall happy though.

Salisbury Std Panelled4'6" - The chaps in the store were fantastic, and although there were a few issues with delivery I was kept informed and they were all sorted out to my satisfaction. Thank you.

Salisbury Bedside - As Above

Salisbury Desk - As Above

Salisbury 3 Drawer chest - The delivery and assembly men who had come down from Leeds (not sure of the name of the company) were really really pleasant, helpful and professional.

Salisbury Small 2 Door Wardrobe (Free assembly included) - As Above

Salisbury Bedside - As Above

Salisbury Std Panelled 3' - love all the products i have purchased such grear quality

Salisbury 3 Drawer chest - Very good and efficient service throughout ordering process

Salisbury Bedside - Very good and efficient service throughout ordering process

Salisbury 3 Drawer chest - stylish good qulaity product

Salisbury Bedside - As Above

Salisbury Bedside - Delivery men were very polite and helpful

Salisbury Desk - Service was excellent - see below

Salisbury 3 Drawer chest - Service was excellent - see below

Salisbury Desk Chair - As Above

Salisbury Bedside - Very good service - delivered when they said. Very helpful when we had a problem

Salisbury 3 Drawer chest - As Above

Salisbury Bunk Bed - Everything arrived on time and was made up and left in position - 2 kingsize beds and a bunk bed. The beds are comfortable and attractive and we are very pleased with all the items bought. Would buy again!

Salisbury 3 Drawer chest - All fine and the replacement handle arrived promptly

Salisbury Bedside - Very happy with the service and flexibility offered by the delivery company.
Customer service in store excellent, good product knowledge and very helpful.

Salisbury Std Panelled4'6" - As Above

Salisbury Bunk Bed - My 5 yr old son is now even harder to get out of bed. And during the day (with some imaginative use of pens, paper and sellotape) it becomes a fire engine!

Salisbury Bedside - The delivery service was poor. I was emailed 2 hours before delivery rather than the day before which was an issue as I was working away. I then rescheduled online for the next day but received no further contact as promised on the rescheduling confirmation. As I had taken the day at home I then had to call Feather &Black several times to ascertain when the deliver was due. Eventually I received the delivery past 6pm that day. Not a good experience.

I am sorry to hear that you were let down by the courier service. I can see from the online tracking that an e-mail was sent at 14.55 the day before scheduled delivery. This e-mail was generated automatically as the parcel was scanned on to the vehicle at our warehouse. Occasionally, these e-mails are blocked or can go to junk folders. However, this would seem very odd as you received the second e-mail sent at 9.03 the following morning. On the whole, we do find this courier service tobe very efficient and I'm sorry that on this occasion things didn't run smoothly.
With best wishes
Sally @ Feather & Black