Duck Feather & Down Standard Pillow

Duck Feather & Down Standard Pillow - Just make sure the delivery company know what has been paid for and the customer doesn't have to remind them if they you have paid to have the bed built

Duck Feather & Down Standard Pillow - The best possible service. Everyone we dealt with was professional, helpful and very easy to deal with. Would recommend highly to anyone. Bravo.

Duck Feather & Down Standard Pillow - The chaps in the store were fantastic, and although there were a few issues with delivery I was kept informed and they were all sorted out to my satisfaction. Thank you.

Duck Feather & Down Standard Pillow - Excellent service, knowledgeable and friendly staff, the guy in Sunningdale makes you feel so very welcome into the shop, he opened for me after 4 on a Sunday!

Duck Feather & Down Standard Pillow - Excellent customer service on the telephone. Delivery very good, we couldn't be at home on the day allocated and the delivery company were very flexible and helpful and delivered our items in the small time window we had available.

Duck Feather & Down Standard Pillow - Very good service, from the very nice lady on the phone who took my order right through to the delivery drivers :).
Very happy indeed.

Duck Feather & Down Standard Pillow - Excellent service all round cannot fault it. Well done, once again Feather and Black

Duck Feather & Down Standard Pillow - F&B Edinburgh (Morningside) has to be one of THE BEST customer service experiences we have had. The whole process from selecting, buying, regular updates on the progress of our order was flawless. Even the proactive nature of the team when there was a late glitch in the order, fixing it ahead of calling us is nothing short of exemplary and how all customer experiences in todays fast moving world should be.

The Edinburgh team could teach many others a thing or two about what great customer service is ! we certainly found it to be great ! Please do keep up the great service, we will be back for sure.

I do hope whoever receives this report takes the time to pass along our thoughts and praise to the Edinburgh F&B team.

Duck Feather & Down Standard Pillow - The service in the store and with the delivery company was excellent. I have no complaints.

Duck Feather & Down Standard Pillow - Very comfortable

Duck Feather & Down Standard Pillow - love my pillow

Duck Feather & Down Standard Pillow - I was very impressed with the e-mail I received on the day of delivery, giving a time slot.... wish more companies did this.

Duck Feather & Down Standard Pillow - Love them!

Duck Feather & Down Standard Pillow - Jennifer and team at Milton Keynes lovely to do busienss with - couldn't be more helpful

Duck Feather & Down Standard Pillow - Service from your 'online' staff for this product was great. Good rating rather than excellent was due to a prior phone enquiry about the product to our local Tunbridge Wells branch who were very vague and suggested we try Lakeside/Bluewater (can't remember which) rather than trying to help

Duck Feather & Down Standard Pillow - Excellent

Duck Feather & Down Standard Pillow - Excellent. Swift, accurate, very easy to do business with. Thank you!

Duck Feather & Down Standard Pillow - when I ordered, the company said I will be delivered within 2 days, but I had to wait 10 days instead! and when I received it, a few items were missing...so I had to go back to the clearance shop to collect them....